Return and Refund Policy

At Marsad, we are committed to ensuring your satisfaction with our digital products. As our offerings consist of software source codes that are instantly accessible upon purchase, our Return and Refund Policy is designed to address specific circumstances. Please read the following carefully:

Refund Policy:

  1. Digital Product Nature:
    • Given the nature of our digital products, we generally do not offer refunds once the software source code has been successfully purchased and downloaded. We encourage users to carefully review product details and specifications before making a purchase.
  2. Exceptional Circumstances:
    • In exceptional cases where there is a technical issue or a discrepancy with the product description preventing its use, we will review refund requests on a case-by-case basis. Please contact our support team at [email protected] with detailed information about the issue.

Return Policy:

  1. Non-Physical Goods:
    • Since our products are non-physical goods and are delivered digitally, there is no need to return any items. Once a product is purchased, it is accessible immediately for download.
  2. Customer Support:
    • If you encounter any difficulties with your purchase or have questions about our products, please reach out to our customer support team at [email protected]. We are here to assist you and address any concerns promptly.

Contact Us:

If you have any questions or concerns regarding our Return and Refund Policy, please do not hesitate to contact us. We value your satisfaction and are committed to providing a positive experience with our digital store.